Shipment & Payment

The packaging and shipping costs for deliveries within Switzerland are CHF 6.95 for each order with standard shipping. Orders exceeding an order value of CHF 99.– are free of shipping costs. If we make partial deliveries, packaging and shipping costs will only be charged for one delivery, the subsequent deliveries are free of shipping costs. If there are any shipping costs, we will inform you immediately before you place your order.

Delivery is made from our Swiss warehouse in 4147 Aesch. For a fast delivery we send our packages daily with A-Post through the Swiss Post or via DPD.

We always try to keep the delivery times we advised at the time of your order.

As soon as we have shipped your order, you will receive an e-mail with the order number. You can check the status of your order at the link provided.

Credit card
You can easily and securely pay with your credit card in our online store. We accept the major credit cards Visa and MasterCard. Credit card payments are processed by the secure payment service provider Payrexx AG (Burgstrasse 20, 3600 Thun, Switzerland).

TWINT
With TWINT you pay conveniently and securely with your smartphone. TWINT payments are processed by the secure payment service provider Payrexx AG (Burgstrasse 20, 3600 Thun, Switzerland).

PostFinance
You can easily and securely pay with your PostFinance card in our online store. PostFinance card payments are processed by the secure payment service provider Payrexx AG (Burgstrasse 20, 3600 Thun, Switzerland).

PayPal
When paying by means of a payment method offered by PayPal, the payment is processed by the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter: “PayPal”), subject to the PayPal Terms of Use, available at https://www.paypal.com/de/webapps/mpp/ua/useragreement-full.

Payment via invoice
You can easily and securely pay via invoice in our online store. Invoice payments are processed by the secure payment service provider Payrexx AG (Burgstrasse 20, 3600 Thun, Switzerland) in cooperation with payment service provider bob Finance (Zweigniederlassung der Valora Schweiz AG, Hardturmstrasse 161, 8005 Zürich).

If the payment service selected by you (credit card provider, TWINT, PostFinance, Paypal or via invoice (via bob Finance)) should refuse the authorization of payment – for whatever reason – we will not accept your order. In these cases, you cannot derive any claims against us from the refused or delayed payment.

We reserve the right to issue our invoices exclusively in electronic form.