In connection with your order in the online store CH you have as a consumer a right of withdrawal.
We hereby inform you as follows:
You have the right to cancel the contract within fourteen days without giving any reason.
The withdrawal period is 14 days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the products. To exercise your right of withdrawal, you must inform us (Omnify Commerce GmbH, Alemannenweg 6, 4148 Pfeffingen, Switzerland, e-mail address: firstname.lastname@example.org) of your decision to withdraw by means of a clear declaration (e.g. a letter sent by post or an e-mail).
You can use the sample revocation text below for this purpose, but it is not mandatory.
Sample revocation text
Omnify Commerce GmbH
I/we () hereby revoke the contract concluded by me/us () for the purchase of the following products (*).
Ordered on xx.xx.xxxx / received on xx.xx.xxxx.
Name of the consumer
Address of the consumer
Date and signature of the consumer (only in case of paper communication)
[*] Delete where inapplicable.
To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period to our address listed above.
The products returned by you must be in perfect, undamaged condition and must reach us in their original packaging, otherwise the right of return will expire, or deductions (loss of value) will be made from the refund. Products that are sealed must not be opened.
Consequences of the revocation
If you cancel this contract, we will refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your cancellation of this contract and we have received the products back.
For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.
You must return the products to our warehouse immediately and in any case no later than within fourteen days from the day on which you notify us of the cancellation of this contract. In case of ambiguity, the timely return by you must be verifiable, for example, by appropriate shipping receipts.
Address return order Switzerland:
Omnify Commerce GmbH
For the return of the products you bear the direct costs.
End of the cancellation policy